Privacy Policy

Introduction

This Privacy Policy describes how M42 TECH and its affiliates (collectively "M42 TECH, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website (hereinafter referred to as Platform).

You may browse certain sections of the Platform without registering. We do not offer any product/service outside India and your data will be stored and processed in India. By using this Platform, you expressly agree to the terms of this Privacy Policy, the Terms of Use, and applicable service/product terms, governed by Indian law.

Collection

We collect personal data when you use our Platform, services, or interact with us. This includes name, date of birth, address, contact number, email, proof of identity/address, and sensitive personal data such as bank/payment details or biometric data (with consent). You may choose not to provide certain data by not using specific features.

Usage

Your data is used to provide services, assist sellers, enhance experience, resolve disputes, process transactions, inform you of offers, detect fraud, enforce terms, conduct surveys, and marketing (with opt-out available).

Sharing

We may share data with group companies, affiliates, sellers, partners, logistics providers, payment processors, reward programs, law enforcement or government agencies when required by law or necessary for service delivery, fraud prevention, or legal compliance.

Security Precautions

We adopt reasonable security measures to protect your data. However, internet transmission is not fully secure, and users must safeguard their login credentials.

Data Deletion and Retention

You may delete your account via the Platform settings or by contacting us. Account deletion results in loss of related information. We may retain data as required by law, to prevent fraud, or in anonymised form for research purposes.

Your Rights

You may access, update, or rectify your personal data directly through the Platform functionalities.

Consent

By using our Platform or providing information, you consent to collection, storage, sharing, and processing of your data as per this Policy. You may withdraw consent by writing to our Grievance Officer (see below).

Changes to this Privacy Policy

Please check periodically for updates. We may notify you of significant changes as required by law.

Grievance Officer

Insert Name of the Officer
Designation
Insert Name and Address of the Company
Contact us:
Phone:
Time: Monday - Friday (9:00 - 18:00)